Hi- Having trouble getting specific emails and certain configurations to send the right emails.
If I purchase Product A & B, I want a specific email to send for those two products (vs two separate emails).
Or If I purchase product A & C, then that gets another email.
Essentially, I have 3 products and want to send emails based on the products purchased in one transaction. Right now I have Split triggers set up (and it worked when purchasing just ONE product) but as soon as I add 2, it’ll just pick the first one and send that particular email. This is where it gets stuck! I don’t know how to set it to where If the placed order includes 2 products, that it doesn’t just stop at the first product in the list. Hope this makes sense!
The reason I’m sending this way is because each email contains a KEY (these are website templates). Any help would be appreciated!
Best answer by David ToView original