Flows are not sending AT ALL

  • 28 January 2023
  • 1 reply

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  • Contributor I
  • 0 replies

Hi Klayvio Support,


For some reason, none of my flows are working including my welcome series.


Thank you,




Best answer by David To 30 January 2023, 17:40

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Userlevel 7
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Hello @IdaP,

Welcome to the Klaviyo Community!

If you wanted to get in contact with our wonderful Support colleagues, you can find the various methods from our How to contact support Help Center article.

There’s a lot that could cause a flow to not trigger/activate. I would recommend checking out our Troubleshooting a flow article which offers a guided form that walks you through troubleshooting some common causes. 

In my experience, some of the main reasons why flows aren’t triggering are:

I hope this helps!