Hi @mecadv ,

It sounds like you're encountering several issues with your email setup and delivery in Klaviyo. Here are some steps to troubleshoot and resolve the problems:

1. Issue: Emails Going to Spam

• Warm-Up: Continue with email warm-up to build your sending reputation. This can take some time, but it’s crucial for improving deliverability.
   
• Check Sender Reputation: Ensure your domain and IP are not on any email blacklists. Use tools like MXToolbox and other to verify your reputation.
   
• SPF, DKIM, and DMARC: Verify that your domain’s SPF, DKIM, and DMARC records are properly set up. These authentication protocols help improve deliverability and prevent emails from going to spam.

2. Issue: Only 2 Emails Delivered

• Flow Configuration: Double-check your Klaviyo flow to ensure that it’s correctly set up to trigger emails when someone joins your FB group.
   
• Segment and List Settings: Ensure that your flow is targeting the right list or segment and that there are no conditions or filters preventing emails from being sent.

3. Issue: 230 Bounced Emails

• Bounce Handling: Investigate why emails bounced. Common reasons include invalid email addresses, full mailboxes, or temporary issues with the recipient’s mail server.
   
• List Hygiene: Regularly clean your email list to remove invalid addresses and reduce bounce rates. Klaviyo can help manage bounces and maintain list quality.

4. Issue: Integration and Delivery Issues

• FB Integration: Verify that the integration between Klaviyo and your FB group is correctly set up and that email addresses are being correctly captured and added to your lists.

5. Utilize Klaviyo Support

Customer Support: If issues persist, reach out to Klaviyo’s customer support for personalized assistance and guidance.

Hope this hepls!