Howdy folks from a newbie to Klaviyo!
I’m trying to create an automated email flow in Klaviyo to send to Customers who ordered a specific type of product.
I’ve figured out how to set the triggers so that when someone orders a product whose SKU begins with “001_” or from a specific collection, an email is sent 15 minutes later.
What I’m trying to do is sort of a “email merge” in that I want Klaviyo to look up the order number and the product title and insert them as a tag in the body of the email.
I’ve watched a help video that tells me how to “insert” a tag into the email, but haven’t figured out how to “make” a customized tag beforehand. Is this possible?
For example, the text of the email might read, “Your recent order (Customer order number here) for (title of the product they ordered here) is a custom product...”
I think I need to add a custom tag right after the order is placed, and before the timed email is sent, but I don’t have a clue on how to add these specific variables.
As I mentioned, I am an absolute newbie, and would greatly appreciate any assistance from anybody who might be able to help “the light bulb” to come on for me.
Thanks in advance!
Daniel