Hi @Tonyy! So you would actually use a static image, and then in the URL would update to pull in the abandoned cart image. Do you find that typically people leave your cart with 3 items? Because I would hesitate to leave space for 3 items.

I would also default to the abandoned cart email templates that Shopify uses and then tweak the designs from there.

Here is more information on setting up the abandoned cart emails: https://help.klaviyo.com/hc/en-us/articles/115002779411

Here is some more information on how to personalize emails with Dynamic Event Data: https://help.klaviyo.com/hc/en-us/articles/115002779071

@Tonyy, the easiest way to move this forward. Create a new abandoned cart flow from the Klaviyo templates and create a universal block and add this to your email. This might help you get started quicker with the right variables you'll be needing if this is your first time. Make sure you do activate the repeat functionality on a section.

More on universal blocks:

https://help.klaviyo.com/hc/en-us/articles/115005413888

Content repeat function:
https://help.klaviyo.com/hc/en-us/articles/4408802445339#:~:text=To%20enable%20the%20content%20repeat,Repeat%20for%20and%20Item%20alias.

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Thanks guys, I was able to do so thanks to your input.

Also, I just got kicked out of my account saying it’s inactive, any reason why?

@Tonyy you're welcome!

As for getting kicked out - I would open a ticket with Klaviyo to let them check why this is the case.

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO