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How do I segment according to Item name?

  • 17 October 2023
  • 1 reply
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I want to create a conditional split where if the product X is viewed by a customer, we will send a specific email. If the product X is not viewed by the customer, we will send another email instead. How do do it?

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Best answer by chelsgrove 17 October 2023, 18:25

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Hi @liftonyx you would use a setup like this (product name is not included in this screenshot), with the timeframe you would want:

 

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