Congrats on the upcoming launch of your site!

You can use the back-populate feature to make sure those 30 subscribers go through welcome flow.  You’ll want to use the “Schedule Relative to When You Back-Populate” option.

Here’s a link with more information:

https://help.klaviyo.com/hc/en-us/articles/115002779231-Back-Populate-a-Flow#schedule-relative-to-when-you-back-populate5

In addition to the welcome flow, if you haven’t already, at minimum have an abandoned cart flow as well. 

Would you be okay sharing your site url? Would love to see your new store!

Hey @WillardRD,

Congratulations on the new site! 

Building off of the great suggestion @Manny Singh  had already mentioned, your original assumption is correct! Switching your emails from either Draft or Manual to Live will not automatically send your emails to those contacts who were already subscribers of the list triggering your welcome series flow. Flows will only begin queuing up users and serving to them since they have been turned Live. You can learn more about how contacts move through a flow through the How Contacts Move through a Flow article.

The suggestion that Manny had mentioned of utilizing the backpopulate function to retroactively serve your flow emails to customers who may have been qualified for the flow prior to the flow being switched Live would be the best recommended solution in this case.

-David

Hi @david.to and @Manny Singh !

Thank you both so much! This is a huge help. My website is www.willardrd.com ! It will be going live in the next few weeks I have set up the abandoned cart flow as well, and will likely get a few other flows set up.

Thanks a bunch!

Lucy

Fantastic! I’ve signed up for the launch :)  Love the colors and imagery on the opening soon page.  One thing to watch out for if you’re keeping the logo and background color is to increase the contrast between the two (for visually impaired site visitors)

I had to figure this part out myself. Once you are in your “Welcome” flow section, in the upper right corner, click “Manage flow” and then click “back-populate flow recipients”. From you are there, you can choose how you would like the flow to send. I personally wanted to send the flows as if the recipients all joined at the same time so I selected “Schedule for each step relative to when I click the back-populate button”. I really hope this helps. Also, this video was super helpful. Short and straight to the point.

Hi @Courtney, 

Thanks for going the extra mile for your fellow members of the Community by giving a step-by-step walkthrough and attaching screenshots of how to accomplish this Back-populating option! It makes me so happy to see our users sharing their product knowledge for the benefit of theirs peers. Really appreciate it! 

Happy you’re a part of our community!

-Taylor