Hey @mehedi20095 

I hope I understood your question correctly, let me know if not,

What I would suggest you do is, instead of assigning custom properties, why dont you create a segment where » What someone has done or not done » received email from ‘flow name’» in the last X days - The X days here is the addition of the total number of days (total time delay) it takes someone to finish the flow.

If you want to also include “placed order” you can further add a definition to the same segment with AND condition - Placed order» zero times» over all time» where ‘flow name’ (this will check if the placed order is attributed to that flow or not)

Now you can decide if you want to include or exclude this segment from your future campaigns.

Let me know if this solves it?

Cheers

Arpit

@mehedi20095 so i have run into this and figured out what the problem was. When you set flow filters, then the profile will be excluded from this flow and it will not reach the final step where you will set the custom profile property as “No”. So what you need to do is have conditional splits before every email/step and make sure all exit points in your flow have the correct “update profile property”.

Also i have created one debug flow for this. So the logic is i crteate a segment “If someone is the Newsletter List 14 days ago” AND has your property value is set to yes. Then this triggers a flow where the profile will get updated with the correct Property.

Another option but more messy is to set one delay after every exit point and check if the profile property is set to yes. If so, you will add one more step to update this again to no.

In both options you will need to remove flow filters.

Let me know if all is clear and i understood correctly your problem.