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Hello! Forgive me for my little knowledge but here’s the background information. We have a custom website that can sell cars online and we set up some api triggers to Klaviyo for situations such as abandoned cart that will send the customer information to us with all of the information to send out customized emails. We had a designer that has created the flows and built the emails in html on our account but then they had to leave the job after and didn’t finish setting it up before we got the API set up. So now I’m not 100% sure how to set these up so that i can add a tag or whatever its called to pull that specific information. And I’m hoping i could get some help! I’m not an engineer I just work with the product and am trying to see if this is an easy fix or need to bring someone in to help. here is a screen shot of the email and some of the information we pull from the customers. Thank you!

 

 

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