We have a florist business
We create a custom profile field as a birthday reminder - and upload via CSV the date the birthday gift is sent
We then created a flow that went
Places Order, and has the field of birthday in the a window of +/-7days
Wait 360 days
Send Reminder email
It isnt triggering. Thoughts ive had
- As we are uploading the data we are adding this property after placed order. So should the flow be
- Placed order
- Wait 360 days
- check for birthday field
- Send reminder email if present
- We are uploading this field as a date e.g. 14/09/2023
- So when it looks in 360 days - the date would never be in the +/- 7 day window
Looking for ideas on how to set this up and manage it to work