How to create a branded template to apply to flows without losing flow content

Question

I’ve created a branded template, however when I change the template in flows to apply it I lose all of the preset content from Klaviyo in the flow.  Is there a way to apply a saved template to a flow without losing all of the preset content?

Anonymous · Accepted Answer

Thanks for your response. I found a way around that works ok for others who may be wondering the same thing. I created universal content for the header and banner so I can just swap them in around the preset flow content.

ArpitBanjara · Answer

Hi@jossd,Unfortunately, Klaviyo does not provide a way to apply a new template without losing the existing content.When you apply a new template to an existing flow email in Klaviyo, the current content is replaced by the content from the new template.I hope this helps!Regards,Arpit

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