I’ve created a branded template, however when I change the template in flows to apply it I lose all of the preset content from Klaviyo in the flow. Is there a way to apply a saved template to a flow without losing all of the preset content?
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Hi @jossd,
Unfortunately, Klaviyo does not provide a way to apply a new template without losing the existing content. When you apply a new template to an existing flow email in Klaviyo, the current content is replaced by the content from the new template.
I hope this helps!
Regards,
Arpit
Thanks for your response. I found a way around that works ok for others who may be wondering the same thing. I created universal content for the header and banner so I can just swap them in around the preset flow content.
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