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Hello,

I have 2 questions as below:

(1) Per my test on my own gmail email address, I found my coupons being delivered to spam. So how do I stop my coupon emails from being delivered to spam?

(2) Once the visitor on my website enters their email address, how do I set-up a message popping up as “Please check your SPAM folder if you don’t see our coupon delivered to inbox as sometimes our coupon emails do end up there”? Any best practices to notify the visitor about this without raisin any red flags related to spam considering the fact that some customers might think I am sending them spam emails which I am obviously not.

 

I would appreciate your response, thanks!

Hey @entrepreneur25 

Welcome to the community and sorry for the delayed response!

Check out these other community post on emails landing in the spam box:

You can create a signup form success message that appears once it has been submitted and within the success message you can add messaging about checking their spam inbox if they don’t see it.

Hope this helps!


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