I dont have the product block

  • 23 May 2022
  • 1 reply

  • Anonymous
  • 0 replies


I DO not have the product block in the email builder. What should I do?



Best answer by Taylor Tarpley 23 May 2022, 18:32

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Hi @Ana Calughin


Welcome to our Community, glad you’re here! 


Do you mind sharing if you have created a product feed in your account yet? Product feeds are a type of data feed that can be used to generate product recommendations in an email. A product feed will pull product information from your ecommerce integration and display this information in an email template. If you have created one, I would ensure that it is syncing properly at present. 


I can see that you are in your abandon cart email as well. Are you trying to set up your dynamic table to automatically pull in and display the products each users have abandoned? If so, I’d recommend checking out our documentation on how to use event variables to personalize flows that will walk you through this step by step. 


Thanks for participating in the Community!