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Hey there,

 

HTML images in my desktop inbox are downloadable and expand when clicked. 

Downloadable
Expanding when clicked

 

This only occurs for emails that are created in HTML.

 

I’ve tested this a bunch of different ways, from different emails, to different emails. Same problem. I think that it’s something to do with the code but I’m not sure.

 

Anyone faced this problem before?

 

Any help would be appreciated.

That typically will happen if you didn’t apply a URL to the image in your code. Can you confirm that one is applied to that image in the HTML?


You can add a # into the URL field if you don’t want it to go anywhere but still prevent Gmail from adding the download icon and lightbox when clicked.


You’re right! There’s no URL’s in the images.

 

I guess the resolution to this is  adding URLs to all the images.

 

Thanks for the help.


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