Impossible to edit email

  • 27 August 2023
  • 1 reply


Hello everyone,
I cloned an email campaign but impossible to edit email to make some changes. I get a blanck page with some drag and drop blocks on the left but impossible to activate anything.

Impossible to edit and update emails in my flows as well

I am totally blocked

Thanks to those who have already experienced that issue to come back to me
Best regards

Greg from Paris


Best answer by stephen.trumble 29 August 2023, 12:11

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1 reply

Userlevel 7
Badge +60

Hey @Greg75 

Thank you so much for reaching out for help. 

Please try clearing your browser history and cookie cache, then restart your browser. If this doesn’t resolve the problem please try using another browser to see the the problem persists. If another browser does not work, please let me know so I can roll this problem up to our product team to find out why this is happening for you.

Thanks again!