Incorrect subject line and content pulled from campaign creator

Question

When creating a newsletter using the campaign section I’ve encountered two issues:

In some test recipients emails the subject line is from an old email and the content is from the template I inserted. The majority of testers received the correct email.
Some testers who have been testers for over a year suddenly aren’t getting our test emails.

I can’t see why this is?

stephen.trumble · Accepted Answer

Hey @LauraF123Welcome to the community and thank you for reaching out for help with your campaign preview tests.I was able to see that you already have a support ticket open for help with this. Since this seems like a bug, please follow up with the support team so they can look directly into your account to try to replicate what you are experiencing so they can provide a solution quickly for you.Thanks again for being part of the community.

Hairpip · Answer

Yes I am also having this problem

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