Hi there,

I am currently having an issue trying to figure why one of my emails has bounced. Most of the bounce reasons I am able to get my head around but I am struggling to find a definitive answer to this problem.

The error is “�IP Address 1] does not like recepient. Remote host said: :IP Address 2] recepient address rejected: Access denied.”

It’s a soft bounce and it’s under the category of Reputation. 

I could understand if the email was bouncing because of our sender reputation, however our reputation is quite high now and the error message states that it’s the recepient address that’s being rejected.