Is there a limit for the number of preview on Klaviyo?

  • 24 November 2022
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Is there a limit for the number of preview on Klaviyo? Currently, the preview showed error. Also I sent multiple test email to my mailbox, yesterday it was working fine, but today the links all lead to error page. 


Best answer by David To 25 November 2022, 15:39

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Hello @yan,

Welcome to the Klaviyo Community!

There is a limit to the number of preview emails you can send in Klaviyo. Free plans can send up to 100 preview emails per cycle. Paid plans on the other hand vary based on the total number of profiles covered by their plan which is reflected in the chart below:

Plan size

Preview email limit (per billing cycle)

Up to 5,000 profiles

1,000 preview emails

5,001 - 45,000 profiles

2,500 preview emails

45,000 - 1,000,000 profiles

10,000 preview emails

1,000,001+ profiles

25,000 preview emails


Additionally, you can always learn more about previewing emails in Klaviyo from our How to preview and send test emails in Klaviyo Help Center article.

I hope this helps!