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Hi there,

I have the Free Klaviyo plan and a list of around 40k subscribers. The usual number of visitors it’s 1.5 to 2k per day. I want to know if my Abandoned Cart emails will be delivered to all people who triggers the flow, or if the free plan impose restrictions over the number of emails that are part of the flow.

 

In short, do I have to upgrade my plan to make sure the emails from the flows will be sent to people, or do I need to upgrade it only if I do campaigns?

 

Thanks

Hey @Paul09 

Thanks for reaching out for help with your Klaviyo plan.

Check out this Help Center article on how plans/billing works. TLDR: You will need to upgrade your plan in order to send to all of your active profiles. The free plan only allows you to send up to 250 active profiles per month, so in order to send to all of you customers you will need to upgrade your plan.

Hope this helps!


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