Is there a way to exclude SEED list from Smart Sending Email option?

Hi everyone,

We send out numerous emails to various segments daily, but we want to make sure our seed list receives all of them. Is there a way to activate Smart Sending while excluding our seed list from the skip settings?

Thanks,
Pez

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You can achieve this by creating a separate campaign specifically for your seed list or by using a tagging system to exclude the seed list from Smart Sending rules.

You can reference this article from Klaviyo:
Understanding tags in Klaviyo

Another option is to use a conditional split in your automation workflow to ensure your seed list always receives emails. Here are two guides on email segmentation and conditional splits that could assist you:

How to exclude lists or segments from a campaign send.
How to add a conditional split to a flow.

Hope this helps!

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