Hi @joannahyr,
From what i understand Klaviyo attribute the last email interaction to transaction. So double attribution is imposible.
source: https://help.klaviyo.com/hc/en-us/articles/115005248128-Understanding-Conversion-Tracking
Hi @Jakub
Thanks for the reply!
To clarify, does this mean that if someone clicks on email A on 4 Dec, and opens email B on 5 Dec, then makes a purchase on my site on 6 Dec, the sale will be attributed to email B and not to email A? Since email B is the last email interaction.
@joannahyr - yup, your scenario is correct. The attribution will be assigned to email B and not to email A (or any other emails - and SMS if you use Klaviyo for SMS).
You can more details a out message attribution and conversion tracking here: