Will the double opt-in email be sent to all contacts when we back populate a flow?
here’s what happened.
I created a new pop-up form and contacts go to a new list, a new welcome flow (3 emails) triggered by contacts going to the new list.
I turned on the form, and email #1 of my welcome flow. the list has double opt-in.
I tested by signing up to the new pop-up, expecting to receive the double opt-in email and welcome email #1 which is LIVE. I received the double opt-in email but after few minutes, I did not receive welcome email 1. What happened was, I added old contacts (back populate), and the horror happened - a lot of existing profiles received a double opt-in email.
I already turned off the pop-up, and welcome email #1, but the existing contacts still received the double opt-in email.
Is that normal? Did I make a mistake in doing the back-populate? Was that supposed to happen?
All the while I thought the existing contacts will not receive anything since my welcome flow trigger was “when someone joins the new list” I created. Why did the existing contacts received a double opt-in email?
Best answer by Kat Mofokeng
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