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Hello everyone,

my issue is that my link to return to my cart isn’t working properly.

It takes me to a 404 page of my bigcommerce site.

I used the guideline for that flow properly I think, but I might have missed something.

Here are the links I copied from their button:

{{ organization.url|trim_slash }}{{ item.product.url }}

and
{{ organization.url }}cart.php

These links aren’t sending me to the cart. I can see a suffix added to the link https://www.cnpusa.com/cart.php?_ke=

Could anybody help?

 

Below is where the link should go

 

An fyi,

we use BigCommerce in association with a wordpress front store.

When a customer click the return to my cart button, he should get back to the wordpress front cart page.


Hi @salamiadil ! Could you try using {{ organization.url }}cart instead of {{ organization.url }}cart.php? That matches the URL I see in the correct screenshot you shared above. 

 

The ?_ke= parameter is how Klaviyo tracks clicks, which is what allows the app to track revenue and cookie users; it shouldn’t interfere with your site at all. There’s more information available here, if you’d like to learn more!

 

Best,

Elise


Hi Elise,

thank you for your answer, it worked.

It was the .php?

I did copied it from the bigcommerce template button.

Thank you again


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