Item Name

  • 13 March 2024
  • 1 reply

Badge +2


I’m looking to set a an abandoned cart reminder - added to cart trigger and it isn’t pulling through the item name. I’m using the code {{ item.Product.FullURL }} and this code currently works for my abandoned cart email. 


Why is it not working for the abandoned cart reminder - added to cart trigger? 


Also is there some training documents for the coding aspect of Klaviyo as it is very confusing for me. 


Best answer by Spark Bridge Digital LLC 13 March 2024, 15:15

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Userlevel 6
Badge +32

Hey @george12345245135124 The Added To Cart metric is going to have different variables than checkout started metric.

The best way to see what variables you have available is doing a preview on your message and then reviewing a test profile’s variable list that you can copy in. Since the installation of that script can vary across websites, I don’t believe there is a reference doc for the variables since it can change per website.

In one account I have - {{ event.items.edges.0.node.merchandise.product.title|default:'' }} but in another {{ event.Name|default:'' }} - so it can vary!