Hello!
We are a brand that has a high volume of new customers purchasing into 1 x specific item for their first order and want to encourage a second order of additional products to complete the range within 30 days of the first order.
What would be the best way to set up 1 x flow for the below?
Email 1: 12 hours from PURCHASE
Email 2: 3 days from PURCHASE
Email 3: 1 day from DELIVERY
Email 4: 10 days from DELIVERY
Email 5: 15 days from DELIVERY
Notes:
- We have worldwide delivery, and therefore difficult to predict delivery on just a time delay of ‘20 Days’ from above email in the flow.
- We have a segment built for this customer group where this specific product purchase = 1 of all time.
- Customer will drop out of this flow once second purchase has been completed.
Best answer by bluesnapper
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