Hey @neko,

The behavior you’re seeing of not having certain items available to filter off of is a normal occurrence! I’ve previously explained this behavior in the below Community posts:

Essentially, this simply means that Klaviyo has not recorded/recognized a Placed Order event associated with that product yet. 

I hope this helps!

David

@David To 

David.
Thanks for the advice.
So, am I correct in understanding that if I purchase an item on shopify, that item will appear here (Dimension value)?

Hey @neko,

To put it simply - yes! So long as Klaviyo has recorded a Placed Order associated with this specific product, you’ll shortly see it within the dimensions dropdown. 

David

@David To 

Thank you.
I followed your advice and it appears to be working!