Lead to active customer

Question

Hi there,

We’re currently setting up our lead campaign and within the segment there is a rule that the customer property doesn’t equal ACTIVE (stripe status). Is this enough for someone to drop out of a lead flow and into our welcome subscriber flow should they subscribe during the flow? Or are there other rules within the flow that need to be set?

We only want them to receive the on boarding flow.

Thanks,

Annabelle

stephen.trumble · Accepted Answer

Hey @ovieappWelcome to the Community!Flows evaluate a profile at every stage of the flow before sending the email. So if a profile become Active during the flow they will exit. However, welcome series flows are usually list based so they would still need to subscribe to the list in order to start receiving the welcome series.

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