Links in emails go to a redirect notice

  • 10 November 2022
  • 1 reply

Userlevel 2
Badge +4

I’m creating a campaign email for a client.


I’ve set up a static block with the products, each has a link attached. When I send myself a preview and click on the links I go to a redirect page first. 


Why is this happening?


And how do I prevent it?


Best answer by chloe.strange 10 November 2022, 15:29

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1 reply

Userlevel 5
Badge +29

Hi @GVaughan

Thanks for reaching out and being a part of Community! 

When you say “redirect page” can you clarify what that looks like? Is there a screenshot?

I’ve seen something similar to this in the past and it was because there was a was a missing / after your {{ organization.url }} tag.

For example, {{ organization.url }}products/{{ item.product.handle }} should be {{ organization.url }}/products/{{ item.product.handle }}.

Let me know if this helps for your example!