I have two problems
- My live flows are not sending! I don’t know whats going on!
- I got so fed up that I uninstalled it and then reinstalled it straight away - does this mean it still works on my account? - not that it worked anyway…
is it something to do with shopify email settings.. i noticed i get the emails within my shopify notifications on settings but i never recieve the klaviyo emails even though they are live!
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/d7a761c2-c1fd-4828-acf9-cb80d0e1d530.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/ebc93e13-c792-45aa-aa89-8cebef449749.png)
Best answer by stephen.trumble
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