Hello! Total newbie here, so apologies in advance if this is a silly question. I am trying to create a conditional split in an e-mail flow and I’m unable to find “Message” under the properties dropdown list; I am essentially trying to trigger an e-mail #2 when a subscriber does not open e-mail #1, but I’m not sure if I’m missing something that is preventing “Messages” from showing up under the where field:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/efcb3209-deec-41af-b4b8-8a34d8069571.jpg)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/4e2031e7-7630-4576-bff3-8098eb52b414.png)
I manually typed in “Message,” would that even work?! Haha. Thanks for your help, everyone!
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/9a20731b-c012-42b0-80cf-3852f733c5aa.png)
Best answer by David To
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