My flow won't send emails to my segment

  • 31 August 2022
  • 1 reply

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I created a new flow that won’t send any emails to this segmented list.


I have a filter that states when someone subscribes to the list and if someone is in the list and I have back populated the flow





Best answer by retention 31 August 2022, 19:08

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Userlevel 7
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Hi @cayleejest - welcome to the community!  

A few past topics sort of address this, take a look at these suggestions for troubleshooting:

Many times, it’s because of the double-optin settings, so if it’s a List Triggered Flow, the user must first opt-in to be added to the List.  Another common issue is that if someone has already been through the Flow (for a List Triggered Flow), they can’t go through it again (even if they subscribed again).  See if these two issues apply to your scenario and let us know!

There’s also an article here on Klaviyo that might help:

Hope this helps!