Can someone help me with these three flows before I break down? These are set up as win-back/reminders to purchase again, based on the assumption that one roll of tape lasts about 30 days.
I have three different flows for "Hook grip tape": 1-pack, 3-pack, 5-pack.
I need assistance in configuring flow filters so that these flows don't end if the customer buys another product before the time for these flows expires, unless the customer buys another "hook grip tape," in which case they should enter that flow instead.
For example, a customer purchases a 5-pack of hook grip tape (that flow is set for 140 days based on the assumption that one roll of tape lasts about 4 weeks). After 50 days, the customer buys another product, like a tank top; they should still remain in the flow for “hook grip tape 5-pack”.
However, if the customer buys a new package of hook grip tape before these 140 days, they should no longer be in the 5-pack flow but instead begin the new flow for the X-pack hook grip tape they just purchased.
The same rules should apply to all hook grip tape flows.
Best answer by Taylor TarpleyView original