I have an abandon cart flow that is set up with 4 emails. I have a filter on there that says placed an order zero times. So why did my customer who ended up placing an order not exit this flow?
I have an abandon cart flow that is set up with 4 emails. I have a filter on there that says placed an order zero times. So why did my customer who ended up placing an order not exit this flow?
Hi
Since we have limited access on the Community to seeing your entire flow set up + specific customer data for examples, I can only guide you with four reasons that your customers may still receive an Abandoned Cart email after placing an order.
My guess is that you have customers starting multiple checkout events and that is why they continue down the flow.
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