Hi Hope all is well! I have a question on how to create a flow of how to send an email notification to customers that have a recurring subscription on a product once it goes out of stock and not notified on the day of processing their recurring order so they can at least plan out to switch to a different product prior to their next ship date. Any tips and advice? Help? Gladly appreciate this community! Hope you guys have a wonderful day!
Page 1 / 1
Hey
Welcome to the community and congrats on your first post!
Klaviyo currently supports back in stock flows for accounts with Shopify, BigCommerce, or Magento 2 integrations, as well as accounts with inventory-aware custom catalog feeds. What integration are you using?
hey
Thank you. How about for out of stock flows? We have the back in stock flows setup.
Hey
In my experience, to achieve what you’re looking to do, you’ll need to create a custom event that gets passed to Klaviyo. This custom event should be initiated from your backend that recognizes when a product goes out of stock for customers who have a subscription plan for it.
With this custom event, you can both: initiate a metric triggered flow informing customers of the news and used as a filter to remove these customers from any recurring flows you may have associated with their subscription orders.
If you’re already working alongside a developer, I would suggest sharing our Developer Portal with them. We also have a vast network of Klaviyo Partners who offer developmental assistance as well should you need.
David
Hey
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.