I use Placed order 0 times Since starting this flow as additional filter after a user has entered the flow by started checkout.
However, when I previewed the trigger, it still schedules email for user who had placed order since started checkout (picture below).
Here is their activities onsite recorded by custom API connected with Klaviyo:
Started Checkout:
Placed Order:
As you can see, Klaviyo has the time of when the user started checkout and placed order, and even though the user placed order after they have started checkout shortly, they are still within the flow and not recorded in the skipped email list.
What should I do to troubleshoot this?: For the flow to filter out users who have placed order after their most recent started checkout event?
Best answer by bluesnapper
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