I’m new to this so apologies if the solution is right in front of me somewhere.
A bit of backstory.
I am using Wordpress/Woocommerce.
I have embedded a newsletter sign up form on my home page - which displays and works perfectly.
I have now created another form - a popup - to grab email addresses from visitors which are then also added to the newsletter list I have created within Klaviyo.
Now the popup has conditions - such as display after 5 seconds of page load, display when user scrolls 50% down, and when user goes to exit. I have deselected “Show only when all of the selected rules are met”.
At times, the popup would show. Then randomly it wouldn’t. Now it isn’t at all.
I had another person test it, and it displayed for them, however they never received the second follow up email that I created within a Flow, to send them the 10% off code.
I initially had the settings set to “Don't show again after submit form or go to URL action” for 14 days, so thought that may have had something to do with it. I’ve removed that setting entirely and it still isn’t showing.
Any advice would be greatly appreciated.
Best answer by stephen.trumble
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