Hey,
I wanted to create a pre-order flow to update our customers when they place an order on one of our items. This would be 6 weeks email flow with an update every 2 weeks on where we are with their order(s). The biggest challenge I am facing is what I should do when people place and order when we are on like 4 week until the products are about to arrive. I don’t want them to receive an email saying that their order is 6 weeks away when it’s only 4 weeks away.
What would you recommend on detailing with this problem? Would it be just to set up an order confirm flow base on the pre-order product and make a segmented list of all the people who makes a purchase from the pre-order and send out the other weeks update emails as a campaign or manuel?
Best answer by stephen.trumble
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