Question

Preferences Template Auto fills Showing Incorrectly

  • 2 April 2024
  • 2 replies
  • 17 views

Badge +1

Hi there, 

For my ‘update your preferences flow’, the preferences form found in settings is showing autofilled information incorrectly (dates). Is it do with my settings? Please see screenshots. 

 

Thank you, 

Ebony 

 


2 replies

Userlevel 5
Badge +18

Hi @Browns,

Thank you for your question!

I believe that this normally displays the data that’s already pre-filled for that particular user - are those values that it is showing not currently entered on the profile in Klaviyo?

Thanks
David

Badge +1

Hi @DavidV

Thank you for your reply. No, data is showing on multiple people the same. 

Thank you, 

Ebony

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