Price drop flow

  • 16 November 2023
  • 1 reply

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Hey guys, my price drop flow is not showing the correct values for the “sale price, was and you save”. Here is showing to me now (sent a test email to me): 

And here is how it should be:

  1. Sale Price $100
  2. Was Price: $125
  3. You Save: $25

Here is how the email looks right now (used the pre-built klaviyo Price Drop flow): 

It also says to the test email I sent to myself: You can now purchase it with a 20$ reduction! But it should be 25$!

Here is the main trigger of the flow: 


Can someone help me please get those values correct? Thanks


Best answer by Damilare_Ogunajo 16 November 2023, 21:42

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1 reply

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Hi @Guilherme 

 I see you're facing some pricing display issues in your Price Drop flow. To troubleshoot, ensure your product catalog is synced correctly in Klaviyo, and double-check the 'sale price' field for accuracy.

 Additionally, review your flow settings to confirm the correct variables are pulling through, you can as well explore the possibility of customizing the email template to ensure precise value representation.

 If the problem persists, I'd be happy to delve deeper with more details about your catalog structure and flow configuration. Let me know if you need further assistance!