Hello !
I have a problem with my flow and it is that, almost all of my emails are skipped and when I click on “view all analytics” it is said “invalid from email”.
So I don’t really understand what it is and tried to do some research but couldn’t find anything.
Is it possible to have a clear explanation of the issue ?
Thank you for you time !
Hello
Welcome to the Klaviyo Community!
If you haven’t already had a chance to, I would suggest taking a look at our Understanding the skipped reason for a flow message Help Center article.
As mentioned in it:
Invalid From Email
Skipped because the sender email address (i.e., your from address) is not a valid address
So, if you are seeing this skip reason in your emails, I would suggest double checking to make sure you’re sending address/from address is a valid one. In my experience, one of the most common reasons for this is the inclusion of a leading or trailing space when setting up your default sending/from address.
I hope this helps!
David
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