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Product link in Abandoned Cart flow

  • 7 October 2022
  • 2 replies
  • 150 views

Userlevel 1
Badge +5

Hi there

I have a problem with link to product from a e-mail in a Abandoned Cart flow.

 

In the e-mail there is a correct working link fra picture to the product in my webshop, but the link does not work, if I click on the product name (item.ProductName)
 

Can anyone see why this does not work?

 

Best regards

Erik

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Best answer by Erik-Gilpa 11 October 2022, 08:34

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2 replies

Userlevel 7
Badge +60

Hey @Erik-Gilpa 

Thank you for reaching out for help with your abandon cart email. Quick question do you have the {{ item.ProductName }} linked with the same ProductURL as the photo, it is showing as a link (in blue but can't see what you have set for the actual URL.

Userlevel 1
Badge +5

Hey @Erik-Gilpa 

Thank you for reaching out for help with your abandon cart email. Quick question do you have the {{ item.ProductName }} linked with the same ProductURL as the photo, it is showing as a link (in blue but can't see what you have set for the actual URL.

I have only uset the standard flow for Abandon Cart and has no changed anything. 

I can see that the link from the text was not {{ item.ProductURL }} - That I have changed now :-)

 

Thank You :-)

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