Products are loading the MyShopify address not the site address

  • 31 March 2022
  • 2 replies

Badge +2

This is something that has only happened recently. Wasn’t an issue before. But then, I have only really started using the Catalog function.

After I send the email, my products, when I click on them take me to a instead of taking them to

Is there a setting somewhere which I am not aware of?


Best answer by alex.hong 1 April 2022, 22:25

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2 replies

Userlevel 7
Badge +58

Hi there @Anomac,

Welcome to the Community.

This usually occurs when a catalog and profile for a Shopify store have not been resynced after changes were made. For this, I would recommend reaching out to our great Support Team as they are better suited to go into individual user accounts.



Badge +2

Thanks so much Alex. Will do !