Profile filter doesnt work

Question

Hey,

I created a post purchase flow, but the flow filter does not work. I want to filter certain countries and languages. I thought it should work as shown in the screenshot. But still people from Germany, etc. are in this flow. Did I make a mistake or forgot something?

ArpitBanjara · Accepted Answer

Hey @Leon13055Whenever in the definitions of segments, flow filters, splits etc, if you want to exclude someone, you always need to use“AND” (Instead of OR)So in your case, itsDoesn’twhich means you want to exclude them, and you want to exclude further more, you need to useANDbetween themsame thing goes for definitions where you want to usezero timesdoes notcontaindoes not equal etcSo Please change all the OR conditions toANDconditions and let me know if this works.I hope this helps,ThanksArpit

Leon13055 · Answer

Thanks for the help, it worked.Hey@Leon13055Whenever in the definitions of segments, flow filters, splits etc, if you want to exclude someone, you always need to use“AND” (Instead of OR)So in your case, itsDoesn’twhich means you want to exclude them, and you want to exclude further more, you need to useANDbetween themsame thing goes for definitions where you want to usezero timesdoes notcontaindoes not equal etcSo Please change all the OR conditions toANDconditions and let me know if this works.I hope this helps,ThanksArpit

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