Reactively add people to Browse Abandonment Flow

Question

Hi,I am wondering if it’s possible to add people to Browse Abandonment flow reactively?The idea is:I want to run a limited time campaign and offer a discount code for a certain category (Category A). I want to send email to people who viewed a product from this particular category in the last 30 days AND display that viewed product in the email. How can I do this? I was thinking about Browse Abandonment Flow with a trigger split. If the viewed product is in the Category A person will go through path YES and will receive the email and if the viewed product is not in the Category A person will go through path NO and exit the flow.Am I thinking right? Would email display the right product (belonging to Category A)?

Manny Singh · Accepted Answer

Hi Lina!Sounds like maybe creating a segment based on those criteria’s might be the better way to go.Then if you want to run a flow, do it based on the segment trigger. Question, how many emails will go out to this group in the flow? Reason I’m asking is that if this is a one-off event, maybe running campaigns would be a better option than setting up a flow (unless this is an ongoing offer).Hope that helps a bit, let me know if you questions

Reply

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded