Hello,
I am trying to set a replenishment flow where a reminder will trigger after 20 days reminding the users to re-order the product they previously purchased, as the product will need to be replenished after this period of time.
I have the trigger set as ‘Placed Order’ with a filter that has the specific item that I want the replenish flow to start.
However, I also want the flow to trigger after 40 days if they have had the same 2 items in their order, 60 days for 3 items, etc.
I have set the flow up in a way where the Conditional Split with a filter specifies the item name, and the item amount is equal to 1, 2, 3 and so on with the days changing per item number with the condition being for all that they placed the order within the past 1 day.
The final condition is if the user has ordered more than 3 products, which will trigger after 80 days.
Does this logic make sense for triggering the emails based on the number of the same product when placing an order? Are there any issues with me duplicating the trigger by having ‘Placed Order’ as the main trigger and ‘Placed order’ as the conditional split, but specifying the conditions further?
Thank you!
Best answer by alex.hong
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