Hello @Faaiz,

Thanks for sharing your question with the Klaviyo Community!

At this time Klaviyo does not have a native integration with SamCart. Reviewing the integration article SamCart has built to connect with Klaviyo, it doesn’t appear metrics such as checkout started or viewed product are shared and synced to Klaviyo. I would recommend reaching out to the developers of SamCart to see if they have the capability to sync these events to Klaviyo.

If not, then you should still be able to create these events/metrics in order for you to trigger your abandoned carts within Klaviyo by creating and building your own custom connection to have these events synced. Some resources Klaviyo offers I would recommend reviewing to create this custom connection are:

• Getting Started with Klaviyo APIs
• Track and Identify API Reference
• Klaviyo API Documentation
• Setting Up API-based Transactional Events
• Setting Up API-based Website Activity Events
• Integrate a Standard Ecommerce Platform
• Integrate a Subscription Ecommerce Platform
• Technical Terms Glossary

If you decide to go this route, I would recommend working with a developer or reaching out to one of Klaviyo’s extensive network of agency partners to help create this connection. 

I hope this helps!

David

Hi David, Thanks for sharing your information.

I have tried to setup postman to create a custom connection - i don’t know much coding and my only requirements are to get the metrics like “check out started” & “viewed product” & “placed order” 

I used Klaviyo’s OpenAPI Spec feature to just use the pre-made get requests for metrics and updated them with api keys.

Can you tell me how can i use this or make a POST request or link it to samcart product page now? I’m not sure if im doing or understanding this right but if i say in my opinion

I have used GET response from Klaviyo’s metric api and linked to my private api and account?

Should i be needing the POST request as well now? 

Or how can i now make a flow and make a custom property to trigger that flow ? 

Hello @Faaiz,

In order to create and sync custom events/metrics to Klaviyo, you’ll want to be leveraging Klaviyo’s Track API. Klaviyo’s Track API allows you to send custom events/metrics based on a users’s action on your website to Klaviyo. For your particular case, you’ll want to leverage Klaviyo’s JavaScript Track API to initiate the custom checkout started and custom viewed product event. To record the custom placed order event you’ll want to use Klaviyo’s server-side Track API.

Using both of these APIs will allow you to POST your request with the desired structure and format for these events. You can find examples of how Klaviyo suggests structuring these events from the Integrate a Standard Ecommerce Platform article.

If you are unfamiliar with using APIs, I would suggest working with a developer to further help you. You can also finding a Klaviyo partner who can further assist you in your endeavor as well!

Have a great day!

David