We want to use Klaviyo to send Zoom call appointment reminders day of, and then 5-10 minutes before the call starts.
I see how to use “Date Property” trigger to send email on specific days, provided I store the date as a custom property, but I cannot see how to get it to send at a dynamic time.
Is there a way through either Custom Properties or Metrics to create flows that send emails to per-user specific times? Instead of smth like “9:00 a.m. on day of Appointment” for everyone?
Like if I store “Appointment” as ‘2023-02-15 15:45:00’, on Feb 15th the email sends at 15:45, or set to 5 minutes before 15:45.
And if I store “Appointment” for another user as ‘2023-02-15 11:00:00’, it sends at 11:00 a.m. or 5 minutes before 11:00.
The closest I’ve seen is another forum post where someone said you could put a future timestamp in a metric, but that seems quite fragile should there be reschedules and cancellations.
Best answer by Jessica eCommerce BadasseryView original