Sending Email Address in Flows

Question

Good day,We have a verified branded sending domain - unmosquito1.thermacell.comNoticed in the campaigns & flows we can change the “Sender email address”. We have various email addresses under thermacell.com for different purposes.So as long as we are using xxx@thermacell.com , can we change the sender email address to fit the correct flow and campaign?I ask because we needed a child account to do our thermacell.ca which admittedly is using a different verified branding sending domain so that would make sense. Thank you for the responses.

StefanUE · Accepted Answer

@Mitch Bhey, thanks for a great question!Yes, that’s correct - as long as you’re using EMAIL@thermacell.com, you should be able to swap out “email” with any term you’d like, and further to this, you’re free to use a different reply-to address too, provided that one uses the same “xxx@thermacell.com” structure.To add, you do need to have a functional inbox for this!Any other domains/websites will, indeed, need separate Klaviyo accounts with their own sending domains, and emails used for that account.Happy to chat further!

Mitch B · Answer

Thank you so much for the quick followup.
What happens if the reply-to address uses a different structure?

Even though our email is a verified branded sending domain it ultimately is an alias of our company domain .net . If I put xxx@thermacell.net in a flow to respond directly to a person/role for that flow, what would happen. I am more curious than anything.

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