Hey everyone, we have a special Discovery Set and when people order it they receive a €15 discount code. The problem now is that we don't know how to set up this automatic email that only gets sent to people who order the discovery set.
How can I do this?
Welcome to the community
A post-purchase ‘welcome’ flow, would be configured as below to meet your needs.
Anyone who places an order enters the flow. The trigger split would be set to “items contains Discovery Set”. If that condition is met, your customer will receive your discount offer email (‘Yes’ branch), if not, they’ll enter the ‘No’ branch where you can send your alternative email(s) without the discount offer.
If after those initial emails you want to send the same emails to both customer groups, you can re-join the branch as shown. Or keep the branches seperate if different messaging is required for each group.
Hope that helps
Andy
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